Frequently Asked Questions


Whether you’re considering attending for the first time, or looking for helpful reminders, find the answers to Frequently Asked Questions below before you visit:


Ticket Information

Please be prepared to show your tickets at the time of entry. Download or print your tickets in advance, as cell phone coverage varies at the gardens.

This event is a fundraiser for the Friends of the Arboretum and proceeds go towards future Arboretum programs and improvements. Tickets are non-refundable. After completing your purchase, you will receive an email confirmation. Click the link on your “e-ticket” email and show the barcode tickets upon entry during check-in.

Tickets purchased via ShowClix are exchangeable – based on availability. Here’s what you need to know before purchasing:

  • Create an account before completing the sale. There will be a prompt to do so.
  • If you wish to exchange after purchasing, log into our ticketing partner’s website –
  • Follow the instructions to “swap” your tickets for another date and time of entry.

Tickets will not be replaced if lost, stolen, or unused.

Need help swapping tickets? Call ShowClix Customer Service at (888) 850-8718 or the Arts & Recreation Foundation office at 913-322-6467. Have questions about a specific event? Email us at


Main Entrance at LongHouse

This year, the main entrance is at the new visitor center, LongHouse! Enter at the normal Arboretum entrance at 8909 W. 179th Street, then turn to the right toward LongHouse to find parking and begin your adventure.



Parking & Carpooling

Being such a popular event, ride-sharing is never a bad idea! Paved parking is available on a first come, first served basis. If room is no longer available in our main lot, you will be directed to overflow parking lots including across the street at Wolf Creek Elementary where shuttle service will be provided. Handicap parking is available in the main lot.


Weather Policy

Terra Luna is held rain or shine, with the exception of severe/dangerous conditions. Guest safety is our primary concern. When severe weather conditions exist, we may choose to delay or cancel the event. Keep an eye on your email (check junk, spam, and Promotions folders) if the weather looks unfavorable! If a weather-related delay is needed during an event, we will communicate decisions to guests via public address system, event staff & volunteers, and social media. Guests may be asked to evacuate the event. When and if the event reopens will be determined on a case by case scenario depending on time of day, weather forecast, and whether the venue is deemed safe. We will share additional details, including rainout dates, as needed.


Food & Drink

Bring your appetite! Storia Fine Catering has curated a special themed menu of snacks, cocktails, and mocktails to enhance your experience: popcorn, trail mix, cookies, charcuterie box, crudite + hummus box all available for purchase prior to entering the experience. Beer, wine, cocktails, mocktails, and water will also be available for purchase. More bars will be available inside of the experience if you need a refill!


Gift Shop & Vendors

Start your night with something fun on the Great Lawn before you begin the Terra Luna experience. Doors open at 6:30pm, so come early to enjoy the extras. Stop by the Terra Luna gift shop where goodies like 3D glasses, light up crowns, wands and beyond will be available for additional purchase to enhance your walk. Get your tarot cards read by Ashley Mullins of Tarot Vibes by Ashley and Noelle Brown of Nail Noir Salon. Our presenting sponsor, Audi will have two gorgeous cars onsite with an epic photo op you won’t want to miss.


Accessibility & Special Needs

Visitors of all ages and abilities are welcome! The event is wheelchair accessible – pathways are paved and ADA compliant, but be aware that while low lighting visibility and slight inclines may pose challenges, it is generally accessible. The walk-through experience is about a mile long, with easy walking/light hiking and lots to see and do. No strobe lights will be used in this performance. Strollers are best left at home due to the challenges of navigating crowds. No pets allowed, with the exception of registered service animals.


Crowd Etiquette

Terra Luna lovers know that it draws quite a crowd! If you choose to take photos and video during the experience, please be considerate to continue moving forward to keep the path clear and flowing. If you’d like to linger at a particular performance, you’re welcome to pull off to the side of the path to avoid obstructing traffic.


Photography & Video Policy

When attending one of our special events at the Overland Park Arboretum & Botanical Gardens, you enter an area where photography, audio and video recording may occur.

By entering the event premises, you consent to your image and likeness being used and published, without compensation, for advertising and promotional purposes. You voluntarily release the Arts & Recreation Foundation of Overland Park from any liability regarding any such publication, whether now known or hereafter devised, on account of such usage.


Any Other Questions?

Our team may be unable to answer phone calls in a timely manner, so we encourage you to click the button below to send us an email.